Questions & Answers

The fundamental distinction between resistance training and suspension straps lies in their utilization of external and internal resistance. Resistance training employs external bands to generate muscle tension without engaging your full body weight. This approach allows for concentric and eccentric movements, enabling you to focus on specific muscle groups. In contrast, suspension straps require you to use your own body weight as resistance, engaging a greater number of muscles for stability and targeting strength and core development.

To achieve the best outcomes, consider incorporating both into your routine. These tools target different muscle groups and enhance mobility. If you are just starting your fitness journey, we recommend beginning with our Bands and Rope products. As you progress and gain strength, you can incorporate Straps later on. This gradual approach will allow you to build a strong foundation and minimize the risk of injury.

Absolutely! You can use your Habeats gear without the app, but it's like going on a road trip without a GPS. 🧭 Sure, you'll get there eventually, but wouldn't you rather have real-time guidance and track your progress? Remember, the Habeats app is your trusty sidekick, providing those valuable insights to help you build and maintain those healthy habits. And the best part? It's FREE!

Setting up your gear is very easy. Just download our app, turn on the gear, and they will connect. You can find instructions and how to in our app as well as on our website and product boxes.

Bands offer a maximum resistance of 16 lbs (7.26 kg) when stretched to 2.5 times its original length, which is the recommended maximum. When using both bands with one hand, Bands provides up to 32 lbs (14.5 kg) of resistance.

Bands+ offers a maximum resistance of 22 lbs (9.98 kg) when stretched to 2.5 times its original length, the recommended maximum. Pulling both bands with one hand increases the resistance to 44 lbs (19.96 kg).

Bar offers a maximum resistance of 16 lbs (7.26 kg), but adjusting its position can enable higher resistance levels.

If you're new to rope jumping, start with Rope ropeless setting. It simulates the feel of a rope with two small balls attached to the handles, minimizing the risk of tripping. As you gain experience, you can transition to using the rope.

Your gear includes a door anchor. You can also purchase a wall mount for anchoring it to the wall. For resistance bands, we recommend three wall mounts placed high, middle, and low to maximize your training options.

There are three optional placements:The high anchor should be placed about 10" (25 cm) above your height.The middle anchor should be placed at shoulder height.The low anchor should be as close to the floor as possible.For resistance bands, we recommend three wall mounts placed high, middle, and low to maximize your training options.

Contact us at support@habeats.fitness explaining the difficulties you are encountering and we will be happy to assist you.

The app works only on mobile devices and it's available for both Android and iPhone. However, it can also be mirrored on Android and Apple Smart TVs.

Habeats by HYGEAR products come with a one-year warranty. For more details, please visit our Warranty page.

Our return and refund policy varies depending on the circumstances. For more details, please review our return and refund policy.

We ship via UPS within the US. For international orders, we use various shipping providers.

We offer competitive shipping options worldwide. Here’s how our international shipping rates are structured:

- Small Order: For orders ranging from $1.00 to $99.90, the shipping cost is $10.00 USD.
- Standard Order: Orders between $100.00 and $399.90 are shipped at a flat rate of $15.00 USD.
- FREE SHIPPING: Enjoy free shipping on orders of $400.00 and above.

Please note that these rates apply internationally, but exceptions may apply based on specific destinations. To estimate the exact shipping costs for your location, simply enter your address at checkout, and our system will calculate it for you.

Yes we do. Please check your address to see if available and shipping terms and costs

Your Habeats order will be delivered within 3 to 10 business days from the date of purchase.

We accept Visa, Mastercard, American Express, Discover, Diners Club, and PayPal.

On the checkout, you can choose to pay over time with Affirm.

For purchases made on our website, we offer a 30-day return option, except for specially discounted orders as noted at checkout. Return fees may apply. For more details, please refer to our Returns & Refunds page.

Habeats by HYGEAR products come with a one-year warranty. For more details, please visit our Warranty page.

Our return and refund policy varies depending on the circumstances. For more details, please review our return and refund policy.

Upon receiving your package, contact support@habeats.fitness or contact us on our website forms or chat immediately. We will guide you through returning the unopened package and canceling your order with minimal costs. Please accept the package upon delivery to avoid extra charges. For more details, visit our returns and refunds page.

You can return a product from a bundle order within 30 days for a partial refund, as outlined in our return and refund policy. Detailed information is available on our Returns & Refunds page.